There is no doubt that water is one of the world’s most precious resources. We use it for everything, washing, drinking and cleaning and it wouldn’t be possible to sustain life without it. But we are also realising more and more how precious it is because as the global population grows it is becoming harder to provide it for everybody. Therefore anything we can do preserve it should be a top priority globally.
The challenge is how to go about this across the entirety of the cycle.
The SMi Group is proud to present its 2nd Annual Smart Water Systems Conference which will be looking into this topic and how smart water is all about coming up with initiatives to manage water more effectively, monitor it all the way along throughout the cycle so that we can preserve the most we can of this most precious resource.

The conference will be looking into the developments in water regulation across Europe and the World that will impact water management strategies all over.  With water not being a top priority in most countries, we will be studying how to innovate and finance such an industry nowadays  while ensuring that sustainability is still a priority. Finding solutions to issues such as leakage reduction and the distribution of water are key to the evolution of smart water systems so we will be delving into these topics and assessing the gravity of these problems and investigating smart water systems that overcome them. The conference will not focus simply on Europe but contain case studies from innovative projects from companies around the world so there will be an opportunity to share and learn from other countries.

It is a must attend event for anyone interested in the future of smart water in the UK and Europe and across the world. 

SMi Smart Water Systems will cover one of the most crucial topics in the water industry at the moment which is the importance of water preservation and extablishing smart water systems that do this.

It will also yield these benefits:

 • Be informed on new regulation both here in the UK and in Europe
Learn tools and knowledge to break down barriers to renewal or infrastructure and renovating systems
Hear detailed case studies from water companies around the world about their smart water systems
Discover future plans for innovation from the brains behind the industry
Study the political side- a real exchange between the industry and the decision-makers
Benefit from the ability to hear from the consumer side, how this effects smart water implementation
Meet industry experts, technology and solution vendors, consultants, researchers, utilities and wholesalers, network operators.

 Water Infrastructure Managers

Metering Managers

Regulation and Compliance Managers

Consumer Policy Managers


 Heads of Water Resources

Leakage Optimisation Managers

Leakage Planning Managers

Operations Directors


Research fellows

 Customer Service Managers

All Party Parlimentary Group on Water; Anglian Water Services Limited; Apsara Capital LLP; Aquamatix; Arqiva; Artesia Consulting; Atkins Plc; Bloomberg New Energy Finance; Bord Na Mona Enviromental Ltd; Capgemini Financial Services; Capgemini Skvader ; Consumer Council for Water; Dublin County Council; Elster Metering Limited; EMA Canada; Energy Saving Trust; Environment Agency Of England And Wales; Eureau; Frost & Sullivan; Global Water FATHOM; GREEN ENERGY OPTIONS; HomeRider Systems; Itron France Water & Heat; Itron Metering Solutions UK Ltd; Lancaster Environment Centre; Pinsent Masons; PwC; SBWWI; Sensus U K Systems Ltd; Severn Trent Water; South East Water Ltd.; South West Water; Southern Water Services Ltd; Sutton & East Surrey Water Plc; TaKaDu; Thames Water; Thames Water Plc; TTP Communications Ltd; University College London; University Collge London; University Of The West Of England Bristol; Veolia Eau, compagnie générale des eaux; Veolia Water; Veolia Water Central Ltd; Vewin; Waterbriefing; Wrc Swindon;

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Frederick Royan

Frederick Royan, Global Research Director Energy and Environment Water Markets, Frost & Sullivan

9:10 Smart Water Networks, Trials and Tribulations

Andy Slater CEng MIET

Andy Slater CEng MIET, Director, Sensus

  • The concept of Smart Water Networks is rapidly becoming accepted
  • The potential benefits are compelling, if not fully quantified in business case form
  • Utilities are increasingly committing to trials with benefits beyond just ‘smart metering’
  • Communications for the Smart Water Network have to reach assets below ground level and function without external power for years.
  • The presentation will report on trials of long range radio with water utilities and to other hard-to-reach endpoints
  • 9:50 Smart management of drinking water networks

    Olivier Pison

    Olivier Pison, Project Manager, Smart water and energy, Suez Environment

  • Non-revenue water and energy efficiency challenges in drinking water networks
  • Techniques to optimize network performance and energy consumption
  • Case study of leakage detection in the region of Paris
  • Perspectives for further improvements
  • 10:30 Morning Coffee

    11:00 SmartWater – Using mobility to transform the water industry

  • Mobilising the workforce, improving the communication from the edge to the centre
  • Customer satisfaction – changing the way we communicate with our customer
  • Safety of people, processes and assets
  • Asset management – Managing your assets more effectively
  • Metering – The role of Smart meters in the water industry
  • Real-life case studies
  • Kim Bybjerg

    Kim Bybjerg, Head of M2M Northern Europe, Vodafone M2M

    Keith Banwaitt

    Keith Banwaitt, Head of Fixed Line , Vodafone

    11:40 Remote Water Management with Satellite Technology

    Anu Sood

    Anu Sood, Global Channel Marketing Manager, Skywave Mobile Communications

  • M2M communication is increasingly playing a role in monitoring freshwater supply that is critically stressed by a growing population, industrial use and inconsistent availability
  • With many of the monitoring points located in remote location where other forms of communication are not available, government and regulatory bodies are turning to M2M satellite services
  • Learn how satellite M2M communication is playing a critical role in sending vital data to monitor water from source to consumption
  • 12:20 Smart water and data management

  • An overview of the Danish Water Sector – metering, prices and efficiency requirements.
  • How to ensure cooperation in a fragmented water system
  • DDV – shared data models to ensure cooperation and governance in standardization and digitization in the water companies
  • Case study  from HOFOR(former KE) Greater Copenhagen Utility: cooperation with other utilities with a focus on how data efficiency can contribute in meeting efficiency requirements
  • Lars Thiesson

    Lars Thiesson, Technical director, HOFOR

    Dorte Skraem

    Dorte Skraem, Chief Consultant, DANVA

    13:00 Networking Lunch

    14:00 Panel session: Learning from each other- how can we benefit from comparing notes?

    Dr Bryan Karney

    Dr Bryan Karney, Professor Civil Engineering, University of Toronto

    Lars Thiesson

    Lars Thiesson, Technical director, HOFOR

    Ivan Stoianov

    Ivan Stoianov, Professor, Imperial College Department of Civil and Environmental Engineering

    Sarah Mukherjee

    Sarah Mukherjee, Environment Director, Water UK

    14:30 Cultivating a water-energy perspective for capital and operational decisions

    Dr Bryan Karney

    Dr Bryan Karney, Professor Civil Engineering, University of Toronto

  • The energy perspective of water supply systems – a comprehensive metric of efficiency and effectiveness
  • Combined water and energy metrics
  • The key components: water conservation, pressure management, and pump efficiency
  • Dynamic mapping of operational systems – a Toronto case study
  • 15:00 Technologies for improving the redundancy, reliability and resilience of water supply systems

    Ivan Stoianov

    Ivan Stoianov, Professor, Imperial College Department of Civil and Environmental Engineering

  • Reducing the size of DMAs has proven to be a successful leakage management technique but this has significantly affected the redundancy, reliability and resilience of water supply networks.
  • The presentation demonstrates novel technologies to address these limitations and facilitate the implementation of smart water supply networks.
  • Case study on near time operational system management of water network
  • 15:40 Afternoon Tea

    16:00 Waste water – addressing the issues at the dirty end of the cycle

    Martin Perrin

    Martin Perrin, Asset Management, Thames Water Plc

  • The challenges facing sewerage – can we be smarter at managing the system?
  • Real-time monitoring and control – Thames Water’s approach
  • Understanding the potential for sustainable drainage
  • 16:40 Future Water Networks and Related Opportunities in the Global Smart Grid Market

    Frederick Royan

    Frederick Royan, Global Research Director Energy and Environment Water Markets, Frost & Sullivan

  • Challenges of the Global Water Industry and the resulting opportunity for Smart Water Solutions
  • Process and operational efficiency improvement drivers for Smart Water Solutions
  • Illustrate the Landscape of the Global Smart Water Market and its individual Segments - Market opportunities and the Regional Hot-spots
  • Emerging Opportunities in the Wastewater Network
  • Transforming Competitive Landscape and Innovative Business Models
  • 17:20 Chairman’s Closing Remarks and Close of Day One

    Frederick Royan

    Frederick Royan, Global Research Director Energy and Environment Water Markets, Frost & Sullivan

    8:30 Registration & Coffee

    9:00 Chairman's Opening Remarks

    Andrew Tucker

    Andrew Tucker, Water Strategy Manager, Energy Saving Trust

    9:10 Is smart metering worth it? - The business case for smart metering

    Rob Scarrott

    Rob Scarrott, Strategic Water Planning Manager, Thames Water

  • Why look at Smart Metering - what are the drivers?
  • Performance of smart metering - lessons learnt and conclusions drawn from recent trials in the Thames Water area
  • The benefits of using smart meters - the short and long-term view
  • Integrating smart meters into the whole system operation
  • 9:50 Veolia Integrated Intelligent Operations

    Penelope Moss

    Penelope Moss, Project Manager, Veolia Water Outsourcing Limited

    • Harnessing Veolia Water’s worldwide expertise
    • Building on practical experience of installing and operating AMR and fixed radio networks in the UK
    • Going beyond Smart Metering

    10:30 Morning Coffee

    11:00 Draft water bill- market reforms lead to greater innovation and energy saving practices

    Anne McIntosh

    Anne McIntosh, Chairman, House of Commons

  • Proposed market reforms in sewerage/waste-management and the opening of the market up to new players
  • Redefining the value of water through pricing variations
  • The importance of customer-facing initiatives to promote sustainability
  • Promoting the value of water amongst the public
  • Sustainability drives, making all practices reflect sustainable methods
  • 11:40 Biggest energy savings from water are found in the home

    Andrew Tucker

    Andrew Tucker, Water Strategy Manager, Energy Saving Trust

  • 11% goes into pumping, transporting and treating, what about the other 89%?
  • What actions can we take - the water companies, government and the individual?
  • ‘Smart’ opportunities How we can to save energy and water together in the home
  • Big picture customer engagement for their own energy and water saving answer
  • 12:20 Networking Lunch

    13:30 Getting the backing of the public- understanding your customer’s viewpoint

    Deryck Hall

    Deryck Hall, Head of Policy & Research, CCWater

  • Consumers’ views of the water industry in England and Wales
  • Droughts, floods and leakage – a difficult year for the water industry!
  • Saving water, saving money - is this really a priority of your average water user?
  • What, aside from a lower bill, could be used to encourage customers to use less water?
  • 14:10 AMR: Anglian Water’s Water Displays

    Paul Glass

    Paul Glass, Strategic Metering Manager, Anglian Water Services Limited

  • Overview of the Water Display and its benefits
  • The reasons behind the trialling of these meters
  • Collecting useful results: how the success of it is measured
  • The outcomes so far and what we expect to see
  • 14:50 Afternoon Tea

    15:20 The importance of end to end interoperability of smart metering systems

    Miguel  Gaspar Silva

    Miguel Gaspar Silva, Coordinator of Business System Integration and Interoperability, ESMIG

  • Focus on business process execution
  • Enable the insight on consumptions
  • Accurate determination of losses
  • Get closer to real time business execution
  • 16:00 Making the most of the water we have: Water re-use research project

    Siobhan O'Neill

    Siobhan O'Neill, Asset Strategy, Thames Water Plc

  • Catchment of the water source
  • What treatment is appropriate
  • Negotiating the costs by explaining the benefits of the treatment
  • Preparing for the future- where water re-use strategy might go?
  • 16:30 Chairman’s Closing Remarks and Close of Day Two


    Copthorne Tara Hotel

    Scarsdale Place
    London W8 5SR
    United Kingdom

    Copthorne Tara Hotel

    The Copthorne Tara Hotel London Kensington is an elegant contemporary four-star hotel in prestigious Kensington, located just a two minutes walk from High Street Kensington underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax with a delicious drink at West8 Cocktail Lounge & Bar.

    The Copthorne Tara Hotel boasts 745 square meters of flexible meeting space, consisting of the Shannon Suite and the Liffey Suite, ideal for hosting conferences, weddings and social events. Facilities include access to the business centre 24 hours a day, fully equipped fitness room, gift shop, theatre desk and Bureau de Change. With ample onsite parking outside the London congestion charge zone and excellent transport links via Heathrow Airport, the hotel is the perfect location for business or leisure stays. The hotel is within close proximity to the shops of High Street Kensington, Knightsbridge and Westfield London, Olympia Conference Centre, Royal Albert Hall, Kensington Palace and Hyde Park.




    speaker image






    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.


    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.


    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.


    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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