Following the exceptional success of our 2010 event, SMi are proud to bring you:


  Contactless Cards and Payments 2011

 SMi's 9th Annual Conference 


“With the uptake of contactless payment increasing exponentially it is fast becoming the payment method of choice. Simplicity and efficiency have moved contactless technology from the sidelines to a ubiquitous payment mechanism set to revolutionise the payments landscape.”


It's estimated there are now around 10m contactless cards issued in the UK alone and this number is expected to increase rapidly. This together with a 20% rise in mobile transactions month-on-month, shows consumers are now ready to embrace the contactless revolution and force retailers, card providers, POS providers to provide a workable, universal payment option that is both secure and efficient effective.

SMi’s highly influential Contactless Cards and Payments Conference provides the industry with the platform to indentify the key issues, future developments and industry trends to ensure contactless technology is sustained as the fastest growing payment method in the market. This is an event that cannot be missed by any company currently involved in contactless payments and any organisation looking to gain a share of this rapidly expanding market.




Some key topics to be covered will include:


How to Achieve Mass Market Adoption of Contactless Technology

The Future for Smart Ticketing

The New E-money Regualtory Regime

The Challenges Facing the Contactless Development

Mobile Payment Applications

Mobile Payments for the Underbanked

Mobile Payments Adoption: Where Are We? (Panel discussion)

Changing Trends in Mobile Payment and Banking

Benefits of Attending:


          Update your knowledge on the contactless cards market and the key developments in the last 12 months

          Learn through firsthand accounts what the big issues are and what they mean for your organization  

          Evaluate the latest trends and developments in the industry

          Discover the future for this rapidly evolving market and the impact of new regulation  and technology

          Network with all the key personnel in the contactless and mobile payments market


Directors, Vice Presidents, Executive Vice Presidents, Managers and Heads of:


  • Contactless Cards
  • Mobile Payments
  • Payment Innovation
  • NFC
  • Payment Solutions
  • e-payment
  • e-business
  • Payment Solution Delivery
  • m-payment
  • Mobile
  • Payment Consultants
  • Wireless Payment
  • Advanced Payment Systems
  • Payment Product development




Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Dave Birch

Dave Birch, Director, Consult Hyperion

9:10 Keynote Address:

James McDonald

James McDonald, Head of Contactless Payments, Barclaycard

·         Developments over the last 12 months

·         What the future holds

·         What further opportunities lie ahead?

·         Potential hurdles to overcome

9:50 Achieving Mass Market Contactless Payment Adoption Across Europe

Chris  Kangas

Chris Kangas, Head of PayPass Product Management - Europe, MasterCard Worldwide

·         Card and Merchant contactless enablement across Europe

·         Observing best practices

·         Do’s and potentially what to avoid to ensure consumer take-up of tapping

10:30 Morning Coffee

11:00 The Evolving Contactless Market: A Bank’s Perspective

Shoomon Perry

Shoomon Perry, Head of Planning & NPD, Lloyds Banking Group

·         Lloyds contactless activity

·         The state of the UK market

·         What and where the opportunities lie

·         What’s the business case for contactless?

·         Overcoming the hurdles

11:35 The Strategic Role of the Treasurer – Going Beyond Cash Towards Contactless

Michael Burkie

Michael Burkie, Market Development, EMEA, Treasury Services, The Bank Of New York Mellon

·         Integrating information and processes

·         Improving risk management

·         Conclusions

12:10 Blunk Pilot Project

Thor Ragnar Klevstuen

Thor Ragnar Klevstuen, Business Developer Cards and Payments, Sparebank 1

·         Why a contactless pilot

·         Preparation for the pilot

·         Online/offline issues regarding contactless prepaid

·         Early results

·         Future solutions

12:45 Networking Lunch

13:45 Contactless Bankcards in Public Transport – Strategy and Progress

Mike Tuckett

Mike Tuckett, Head of Oyster Development, Transport For London

·                Why TfL is basing its future ticketing strategy on EMV standards

·                What it takes to make EMV work in a Public Transport environment

·                Key issues and challenges

·                Upcoming public launches in London

14:20 Smart Transactions

Bede Feltham

Bede Feltham, Marketing Director, sQuidcard Limited

·         Enabling cashless payments

·         Case study: The London School of Economics (LSE) Campus Card

14:55 Afternoon Tea

15:25 A Contactless Perspective from the Largest UK Acquirer

Matt Rowsell

Matt Rowsell, Chief Commercial Officer, Streamline, Worldpay Ltd

·         The contactless opportunity

·         Benefits for merchants

·         Key Issues and Solutions

·         Critical Success Factors 

16:00 The Rapidly Changing Trends in Mobile Payment and Banking

Sirpa Nordlund

Sirpa Nordlund, Executive Director, Mobey Forum

·                The long and winding road of mobile financial services

·                The role of industry association in the changing world

16:35 How Member Driven Organisations are Shaping the Future of the Payments Industry

Randy Vanderhoof

Randy Vanderhoof, Executive Director, Smart Card Alliance

  • Learn how GlobalPlatform and Smart Card Alliance are leading member driven initiatives to shape the future of the payments industry
  • Discover how they are shaping new payments technology, security and applications for Mobile Payments, Contactless Payments and Transportation Fare Payments   
  • 16:55 Chairman’s Closing Remarks and Close of Day One

    8:30 Registration & Coffee

    9:00 Chairman's Opening Remarks

    Dave Birch

    Dave Birch, Director, Consult Hyperion

    9:10 Opening Address:

    Dave Birch

    Dave Birch, Director, Consult Hyperion

    ·         Identifying the key challenges

    ·         What’s the holdup?

    ·         What the future holds and how to get there

    ·         Who will lead the way?

    9:45 Mobile Payments Applications

    Laurent Jullien

    Laurent Jullien, Director of Contactless Systems, Bouygues Telecom

    ·         The Nice Project

    ·         Real-life examples

    ·         How to apply to other nations

    ·         What do the consumers think?

    10:20 Morning Coffee

    10:50 Keynote Address:

    Karen Walsh

    Karen Walsh, Business Development Manager, Payments & Contactless, Everything Everywhere

    ·         Key developments over the last 12 months

    ·         Future Plans

    ·         Developments and issues

    ·         Examples and case studies

    11:30 The Future for Smart Ticketing – The Government Perspective

    Jenni Borg

    Jenni Borg, Head of Smart and Integrated Ticketing, Department for Transport

    ·         The Government’s vision and strategy

    ·         Implications for operators and providers

    ·         Next steps

    12:05 Networking Lunch

    13:05 The Benefits of Mobile Payments

    Claire Maslen

    Claire Maslen, Head of Near Field Communication , O2

    ·         The Mobile Wallet

    ·         Customer insight

    ·         Real-life applications

    ·         Key drivers for key players

    13:40 Panel Discussion

    ·         Running before we can walk?

    ·         Where are the success stories?

    ·         Who’s leading the way?

    ·         What’s missing for rollout

    ·         Pulling together to make it work

    Claire Maslen

    Claire Maslen, Head of Near Field Communication , O2

    Adam Smith

    Adam Smith, CEO, sQuidcard Limited

    Malcolm Vernon

    Malcolm Vernon, Director Market Development EMEA, Nokia Mobile Financial Services, Nokia

    14:20 Afternoon Tea

    14:50 Mobile Payments for the Under-Banked Demographic

    Malcolm Vernon

    Malcolm Vernon, Director Market Development EMEA, Nokia Mobile Financial Services, Nokia

  • Why are mobile devices a good place to start?
  • How do mobile devices extend the basic idea of using a phone to hold contactless card info?
  • Addressing actual consumer needs using a mobile phone
  • What might a mobile payments future look like?
  • 15:25 The New E-Money Regulatory Regime

    John Burns

    John Burns, Associate - Banking and Payments Team, Financial Services Authority

    ·         Changes made by the second Electronic Money Directive

    ·         The impact of the change on those that had been issuing e-money before 30 April 2011

    ·         The opportunities for new business and the authorisation and registration processes

    ·         Supervision in the new regime

    ·         Reflections on the impact of the new regime so far

    ·         Issues for the future

    16:00 Chairman’s Closing Remarks and Close of Conference


    Hilton London Kensington

    179-199 Holland Park Avenue
    London W11 4UL
    United Kingdom

    Hilton London Kensington

    Expect a warm welcome the moment you arrive at Hilton London Kensington. We’re located in the leafy district of Holland Park, 30 minutes from Heathrow Airport, with excellent transport links into Central London and three different tube lines nearby. Step inside the hotel and you’ll find stylish rooms and suites, fantastic dining and first-class facilities for business and recreation — everything you need for a remarkable stay in the capital.



    speaker image






    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.


    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.


    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.


    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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