Following the success of our 2011 conference, SMi are proud to bring you

Contactless Cards and Payments 2012

Gearing towards a cashless society

SMi's 10th annual conference


After the success of the 2011 conference, Contactless Cards & Payments will return to London for it’s 10th annual conference on 20th & 21st June 2012.

A new report by Forrester suggested Britain will be a cashless society by 2016.

Contactless Cards and Payments 2012 covers a variety of technologies, from Near Field Communication (NFC) to mobile payments and banking.  This conference is an update on the newest technologies to be developed, case studies of successful schemes and a look at the risks involved from a fraud perspective.  With developing technologies comes new regulation, and this event will also look at the regulatory bodies and how they are approaching the potential risks and prevention strategies they intend to apply.

With the conference taking place a month before the London 2012 Olympics – this is a good opportunity to gain an insight into the role contactless cards play in major events. As the leading banks have a big role in contactless, the question most people are asking is what role the big technology leaders such as Apple and Google will play in securing their position in this rapidly growing market.
Although a tremendous amount has been achieved in contactless cards, the question still remains as to why there is a slow response and attitude from consumers towards this ever evolving concept.

SMi's two day conference has been carefully designed to answer these question. Brining you 18 successful case studies and interactive panel discussions, this is the only event that will give you answers and experiences you need to gain a better insight into the contactless cards market.

 Key topics to be discussed:

NFC: recent developments in mobile payments

E-wallets: are we ready for a cashless society?

The European market: hear from leaders in the Turkish and Spanish markets

Retail: hear from leading retailers including stadiums and vending machines

Apple and Google: what will they do?

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Raymond Lee

Raymond Lee, Commerical Manager - Mobile Payments, Consult Hyperion

9:10 Gearing towards a cashless society

Craig Ramsay

Craig Ramsay, Global Innovations , Barclaycard

  • What the last 12 months has meant for contactless
  • Identifying the key influencers and trends
  • Technological advances 
  • What the future holds for contactless
  • 9:50 Mobile Money / Mobile Wallets – ubiquitous in mobiles forward?

    Klaus Jansen-Knor

    Klaus Jansen-Knor, Member Business Workgroup, Mobey Forum

  • Contactless mobile payment technology
  • Mobile wallets and payments
  • Control points in wallets
  • Business Value Chains
  • 10:30 Morning Coffee

    11:00 The business case for roll out of contactless payments

    Mark  Austin

    Mark Austin , Head of Contactless , Visa Europe

  • Update on progress of contactless accross Europe
  • Key lessons from early adopters
  • Delivering contactless payments for the Olympic Games
  • Future of contactless payments
  • 11:40 NFC Perspective in Emerging Markets: example of Russia

    Victor Dostov

    Victor Dostov, President, Russian Electric Money Association

  • Experience of Russia as new payment technologies domain: e-money, e-payments, payment kiosks, and other front-end technologies
  • Universal Electronic Card as unique national level contactless solution: 50 mln cards in three years
  • Hybridization as a trend: NFC in payment kiosks, NFC contactless coupled with prepaid phones and other combinations
  • Identification vs. payment function: what will be a main trend in business model
  • Mobile, kiosk, card, POS, specialized terminal: which devices we need to roll out contactless ecosystem
  • 12:20 Networking Lunch

    13:40 E-wallet: moving contactless forward

    Claire Maslen

    Claire Maslen, Senior Manager, Market Development , O2

  • Taking contactless from the early adoption stage to maturity
  • Looking at current trends – where are the gaps?
  • The balance between listening to market trends and uptake of new technology
  • 14:20 Strategy behind NFC services/products – road map

    Ilgaz Kaya

    Ilgaz Kaya, Director, Marketing Department, Garanti Bank

  • Outlook on NFC for payment solutions
  • Garanti’s partners & Production
  • Mobile payments future – what Garanti does for that
  • 15:00 Afternoon Tea

    15:30 Leveraging innovation to drive solutions for corporate customers

    Kevin Lomax

    Kevin Lomax, Head, Collections Cash Management , Standard bank

  • Identifying business needs
  • Supporting current technologies and identifying new opportunities
  • Integrating core competencies with innovation to develop business solution
  • 16:10 Update on regulations: finding the balance between regulators and technologies

  • Examples of regulation in contactless technology
  • Where the consumer will benefit
  • What the market is saying and what regulation will mean
  • Robert  Courtneidge

    Robert Courtneidge, Global Head of Cards and Payments , Locke Lord

    16:50 Chairman’s Closing Remarks and Close of Day One

    8:30 Registration & Coffee

    9:00 Chairman's Opening Remarks

    Saadi Hussain

    Saadi Hussain, Head of Commercial Management , BT Global Services

    9:10 Looking to the future: revolution or evolution?

    Saadi Hussain

    Saadi Hussain, Head of Commercial Management , BT Global Services

  • Identifying routes to encourage the uptake of contactless
  • How have customers reacted to contactless cards: why is the progress slow?
  • Who will be the break-through card issuers and scheme operators?
  • How developments in new technology will affect consumer habits
  • Projections for the coming years
  • 9:50 The Turkish market

    Burak Ilgicioglu

    Burak Ilgicioglu, Cards & Payments Systems Analysis Manager, YAPI KREDI BANK

  • Understanding consumer attitudes towards contactless
  • Developing a new payment system
  • Working with banks and operators to develop partnerships
  • 10:30 Morning Coffee

    11:00 The Italian market

    Sergio Cozzolino

    Sergio Cozzolino, Strategic Development Director, Telecom Italia Mobile

  • NFC trials in the transport
  • How far have we come in the contactless market?
  • The future of the Italian contactless market
  • 11:40 The Spanish market

    Miguel Angel Pozuelo

    Miguel Angel Pozuelo, Product &Service Development Director, La Caixa

  • How far has the Spanish contactless market developed?
  • Identifying problems to solve along the way
  • The future of the Spanish contactless market
  • 12:20 Networking Lunch

    13:30 Contactless in Transport

    John Elliott

    John Elliott, Principal Consultant, Consult Hyperion

  • How far have we come?
  • The future of transport ticket technology
  • Identifying innovative strategies  to achieve ubiquity and interoperability
  • 14:10 What will PayPal do?

  • Will PayPal follow the emerging standards?
  • How NFC is being widely used
  • Future opportunities
  • Robert  Harper

    Robert Harper, Head of Product, Emerging Opportunities, EMEA , PayPal

    14:50 Afternoon Tea

    15:20 Smart ticketing challenges in the current transport environment

    Dave Busby

    Dave Busby, Interim Integrated Transport Systems Manager, Transport for Greater Manchester

  • Integration between operators
  • Some of the barriers
  • What future integration can bring
  • 16:00 Contactless industry trends

    Francesco  Burelli

    Francesco Burelli, Partner, Value Partners

  • State of play
  • Challenges
  • Trends and scenarios
  • 16:40 Chairman’s Closing Remarks and Close of Day Two


    Copthorne Tara Hotel

    Scarsdale Place
    London W8 5SR
    United Kingdom

    Copthorne Tara Hotel

    The Copthorne Tara Hotel London Kensington is an elegant contemporary four-star hotel in prestigious Kensington, located just a two minutes walk from High Street Kensington underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax with a delicious drink at West8 Cocktail Lounge & Bar.

    The Copthorne Tara Hotel boasts 745 square meters of flexible meeting space, consisting of the Shannon Suite and the Liffey Suite, ideal for hosting conferences, weddings and social events. Facilities include access to the business centre 24 hours a day, fully equipped fitness room, gift shop, theatre desk and Bureau de Change. With ample onsite parking outside the London congestion charge zone and excellent transport links via Heathrow Airport, the hotel is the perfect location for business or leisure stays. The hotel is within close proximity to the shops of High Street Kensington, Knightsbridge and Westfield London, Olympia Conference Centre, Royal Albert Hall, Kensington Palace and Hyde Park.




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    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.


    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.


    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.


    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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